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    Business process design and optimization

    Here we help our clients with answering one of the trickiest questions they hear when explaining their new strategy to internal and external stakeholders. This question is: ‘But how?’

    When embarking on a new strategic journey it is necessary to know how everyday operation will be organized.

    And even if the long-term strategy is not clear yet, a good operational process is of key importance, as it delivers healthy cashflows here and now. Sometimes, we even recommend to our clients start the journey of strategic transformation with fixing their core business process. It is very straightforward – if the industry in general is performing well, and the company is behind competition in earnings, there should be a problem with the major processes.

    It is much easier to strategize for tomorrow, when today’s earnings are in order, which means the business sells, produces and delivers well. The perfect process has no waste. By minimizing waste of time and energy we increase productivity. It’s ok to have a similar strategy to your competitor, but only if your business process is better.

    We believe in best practices, they are so important in pursuit of continuous improvement. And we believe even stronger in signature processes that make the real difference. There is no magic solution that is good for all. We just work hard with our client’s team to find their unique code, which will be also very difficult to copy.

    WE USE WORLD STANDARDS

    SIPOC

    BPMN

    AND WE ALSO CREATE TAILORED FORMATS FOR PROCESSES DESIGN TAKING INTO ACCOUNT NUANCES OF YOUR INDUSTRY AND CORPORATE CULTURE

    We start with decomposing the whole process into small components and question every single action, their sequence and deliverables just to find the shortest and safest way to the desired end-result.

    THE PROCESS USUALLY CONSISTS OF DIAGNOSTICS, SEVERAL ITERATIONS OF DESIGN, AND SUPERVISED IMPLEMENTATION.

    The magic element of Business process optimization – people who own the process and are eager to further improve it. So, training your team on CI principles and tools will be an important part of our journey.

    Outputs

    • Business process design 
to solve the particular business problem

    • Check-lists and all the necessary artefacts necessary for the proper business process work

    • Evaluation of additional value of each ste

    • Implementation plan

    • Design of business process “Should-Be”

    • Support during the implementation stage

    Outcomes

    • Productivity growth > 20%

    • Excessive investments reduction & release of frozen funds

    • Business capacity increase x 2

    Here you can learn about interesting process design cases…
    See our cases
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