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OPERATIONAL EXCELLENCE

As the world and the markets change so fast, there is always something in operational model that is worth an improvement, to stay competitive and get better.

СOMPANIES HAVE TO BE FLEXIBLE AND IMPLEMENTATION OF OPERATIONAL EXCELLENCE IS ONE OF THE WAYS TO CREATEAN ACTION PLAN TOWARD CONTINUOUS IMPROVEMENT

We believe that operational excellence thouches on all aspects of the business and underlines all business processes by creating a culture where management and employees are focused on business outcomes and empowered to deliver sustainable improvement of key performance metrics.

D

DEFINE

  • Launch Team

  • Establish Charter

  • Plan Project

  • Gather the Voice of the Customer

  • Plan for Change

M

MEASURE

  • Document the Process

  • Collect Baseline data

  • Narrow project focus

A

ANALYZE

  • Analyze Data

  • Identify Root

  • Identify and Remove Wastes

I

IMPROVE

  • Generate Solutions

  • Evaluate Solutions

  • Optimize Solutions

  • Pilot

  • Plan and implement

C

CONTROL

  • Control the Process

  • Validate project benefits

IN OUR OPERATIONAL EFFICIENCY IMPROVEMENT PROJECT, WE TOUCH ALL THE ELEMENTS OF THE COMPANY.

We optimize not only physical operations such as production, planning, supply chain and stocks, but also internal communication and management systems. We provide our clients with the necessary tools and methodologies to facilitate their work and organize necessary learning.

STAGES

OPERATIONAL AUDIT & ANALYSIS
DESIGN IMPROVEMENT PLAN
TRAIN MIDDLE-MANAGEMENT
IMPLEMENTATION OF IMPROVEMENT PLAN
SUCCESS TRACK AND TRANSFER OWNERSHIP TO OPERATIONAL TEAM

OPERATIONAL AUDIT & ANALYSIS

DESIGN IMPROVEMENT PLAN

IMPLEMENTATION OF IMPROVEMENT PLAN

TRAIN MIDDLE-MANAGEMENT

SUCCESS TRACK AND TRANSFER OWNERSHIP TO OPERATIONAL TEAM

We start operational excellence improvement processes with operational audit together with client’s team. As the result, we get full picture of each operation current state, and define cost, complexity, and impact of each improvement area we identify. We also work on a root-causes for the most critical areas to identify the real issue and the real corrective actions.

As a result we get improvement roadmap and improvement plan for it, identify owners of each improvement initiative, and indicators we need to track the progress and effectiveness of our efforts

Then we conduct a series of workshops for the key management team on the fundamentals of building effective operating models and business processes. We train the management team of methodology of building effective asset / process / structural division management systems.

After all we develop, agree, and approve the calendar implementation plan and start the process of monitoring and analyzing the success track. When the company has gained enough experience in operational excellence and can continue to support the improvement, we transfer the implementation ownership completely to their internal operational team. 

As the result, we launch continuous improvement cycles that deliver measurable results, adds capability and flexibility to the operating model and helps companies to be effective.

Outputs

  • Audit report with as is - to be analysis and recommendations

  • Training programs for leadership teams

  • TO-be roadmap with key performance indicators, cost and benefits analysis 
and target savings calculation

  • Scorecards/Tracking systems for operational excellence results monitoring

  • Design of management operation system which will support the implementation and further development of the system

  • Other processes/recommendations to support continuous improvement culture development

OUTCOMES

  • Stock & cash reduction > 20%

  • Productivity growth > 20%

  • Operational cost reductions >10%

  • Stock turnover became optimized

  • Full-cycled S&OP implemented for a few market leaders

  • Amazon IPI Score (inventory performance index) increased

  • Excessive investments reduction & release of frozen funds

You can find information on practical cases here