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Digital transformation
The decisions to build new complex systems and tools are often taken with the intention to improve business efficiency.
These tools such as ERP systems are based on algorithms. Those algorithms derive from the processes and structures that are in place. The ERP system itself does not improve the business process, but it gives an opportunity to build a new, more efficient process.
Successful ERP implementation starts with a fundamental review of the business processes and organization. Automation of an old model may lead to complication of the process and deterioration of quality and efficiency.
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